– What forms of payment do you accept?
You can pay via PayPal and stripe Payments.

– How long does shipping take?
Orders usually ship out within 10-15 days of your purchase, and will usually arrive within 7-15 business days depending on your location.

Estimated Average Shipping Times:
– Europe: 10 Business Days
– USA& Canada: Up to 10 Business Days
– Rest of the World: Up to 15 Business Days

COVID-19 Delays
Being the holiday season and with slower than usual services around the world due to the current pandemic, there may be a chance that your order takes slightly longer to arrive, up to 15 days for the longest delivery routes. Rest assured we will do everything in our power to get the print sent out most safely and efficiently possible. In the unfortunate event that you haven´t received your package after 15 days, please contact sales@davidarrieta.com and we investigate where your shipment is.

IMPORTANT NOTE: ´a David Store´ is not responsible for another country’s taxes or customs charges which may be
imposed when your parcel is delivered, nor any delays in transit.

– Can I track my order?
Once your order has shipped, you will receive an email with a link to tracking information.

– Do International Orders include Duties/Customs Fees?
International orders may be subject to additional duties or custom fees. Customs policies vary widely from country to country and are unfortunately beyond our control.
The order total we provide does not include these duties as they are applied and collected by the destination country’s Customs Office at their discretion. Customs fees are not charged by nor paid to ´a David Store´. As a result, we are unable to refund these fees.

– What is your Return Policy?
Straight refunds are not accepted as these are unique artworks.
The artwork shipping packaging are tough and are capable of surviving the roughest of shipping journeys, however in the rare event that your artwork arrives with any kind of damage, we will gladly replace it for you completely free of charge. We will need to have video or photo evidence of the artwork destroyed then recycled in order to process your replacement.
In order for this to happen, just send an email with an image of the package, print and certificate of authenticity as well as the order number to sales@davidarrieta.com
We will happily cover the return shipping for any damaged. Our goal is to make you 100% satisfied.